At Paarmi, we strive to ensure your satisfaction with every purchase. Our refund policy is designed to provide clarity on the circumstances under which a refund may be issued.
- Refund Eligibility:
- Refunds are considered under the following circumstances:
- The item received is defective, damaged or near expiry(expiring with 30 days of placing order).
- A wrong item was shipped.
- The item is significantly different from what was prescribed on our platform.
- The order has not been approved by the medical practitioner.
- Refund Knowhow:
- Orders not approved or partially approved by medical practitioner, shall be automatically refunded within 7-10 business days to the original payment method. In case the medical practitioner prescribes additional products, the customer needs to pay additional amount for the medicines/products.
- Orders already approved and dispatched
To initiate a refund of such products, please contact our customer service team at Refund Policy
At Paarmi, we strive to ensure your satisfaction with every purchase. Our refund policy is designed to provide clarity on the circumstances under which a refund may be issued.
- Initiation of Refund:
- To initiate a refund, please contact our customer service team at support@paarmicares.com.
- Provide your order number, details of the item in question, and a clear explanation of the reason for the refund.
- Refund Approval:
- Our customer service team will review your request and determine whether it meets the eligibility criteria for a refund.
- If approved, you will receive instructions on how to return the item.
- Return Shipping:
- We recommend using a trackable shipping service to ensure the safe and documented return of the item.
- Refund Process:
- Upon receiving the returned item, it will be inspected to verify its eligibility for a refund.
- Refunds will be processed to the original payment method within7-10 business days after the return is completed.
- Partial Refunds:
- In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error or order partially approved by the medical practiner.
- Contact Information:
- If you have any questions or concerns about our refund policy, please contact our customer service team at support@paarmicares.com. or call 7302221989 between 10 AM: 6 PM on Monday-Saturday.
We value your trust and are committed to addressing any issues promptly and fairly. Thank you for choosing Paarmi for trusting us.
- or call [customer service number].
- Provide your order number, details of the item in question, and a clear explanation of the reason for the refund.
